Student Progression Advisers (SPAs)
Our dedicated Student Progression Advisers (SPAs) are here to support your academic progression and engagement; while also helping you access the wellbeing support you may need. Whether you're unsure where to turn or need specific guidance, SPAs are there to help you navigate your journey at university.
- If you feel seriously at risk or are at immediate threat, we recommend contacting the police by calling 999.
- If you are concerned about the immediate wellbeing and welfare for either yourself or a fellow student, we recommend visiting Urgent Support.
- If you would like more information about our counselling and wellbeing services or to speak to our counselling team, we recommend visiting Wellbeing and Counselling.
How SPAs can support you
SPAs work closely with academic staff and university support services to create a welcoming and inclusive environment. The goal is to provide you with practical and personalised support so you can stay on track and make the most of your time at º£½ÇÂÒÂ×.
SPAs offer all different types of support, you can book an appointment with your SPAs for help with topics including:
- 1:1 Appointments: Meet with SPAs in person, over the phone, or online.
- Academic Support: To help ensure you get the support you need to succeed.
- Monitoring Attendance and Engagement: To offer early support if needed, and ensure you are attending university.
- Tailored Advice: To help with academic challenges, wellbeing, or life events.
- Wellbeing Support: SPAs are there if you need someone to talk to, and can help with referrals to university support services.
Faculty of Health, Community and Life Sciences (HCLS) SPAs
This faculty was formerly known as the School of Health and Society.
- Email: askus@salford.ac.uk
- Call: +44 (0) 161 295 5000
Faculty of Science, Engineering and Environment (SEE) SPAs
- Email: askus@salford.ac.uk
- Call: +44 (0) 161 295 5000
- Daily advice drop-ins are available in the SPA Support Lounge on weekdays during term time: 12:30-13:30 in the main atrium of the SEE Building
- You can also visit the SEE Office Monday to Friday: 10:00-15:00 in Room 1.07 in the SEE Building
Faculty of Social Science, Humanities and the Arts for People and the Economy (SHAPE) SPAs
This Faculty was created from the former School of Arts, Media and Creative Technology and º£½ÇÂÒÂ× Business School, with some Social Sciences courses moving from the former School of Health and Society.
If you are not sure which team to contact, do not worry. You can contact either team or contact askUS.
Arts, Media, and Creative Technology SPAs
Contact these SPAs within SHAPE if you are studying an Arts, Media, Politics, English or Creative Technology course.
- Email: askus@salford.ac.uk
- Call: +44 (0) 161 295 5000
International Foundation Centre SPAs
- Email: IFC@salford.ac.uk
askUS
Not sure where to go? Our askUS team is here to help.
Our askUS advisers can give you the right advice when you need it most, whether you have a question about finance, wellbeing, faith or visas and immigration or if you need support with your studies, your career or a disability.
- Call: +44 (0)161 295 5000
- Email: askus@salford.ac.uk
Want to find more specific information? You can speak to someone on our askUS help desks across our campuses, or check our askUS topics section.
askUS opening hours
Term-time opening hours (Trimester 1 and 2)
Virtual queries (telephone, email and live chat):
- Monday to Thursday: 08:00-18:00
- Friday: 08:00-17:00
Face-to-face queries: Monday to Friday
- Allerton: 08:00-17:00
- Maxwell: 08:00-17:00
- MediaCity: 10:00-16:00
- University House: 08:00-17:00
Trimester 3 and vacation period opening hours
Virtual queries (telephone, email and live chat):
- Monday to Thursday: 08:00-18:00
- Friday: 08:00-17:00
Face-to-face queries: Monday to Friday
- Allerton: 08:00-17:00
- Maxwell: 08:00-17:00
- University House: 08:00-17:00
There are no services at MediaCity during Trimester 3 and Vacation times. However, you can travel on the 50 bus between campuses for free, Monday to Friday, with your student ID card.
Social Sciences, Business and Law SPAs
Contact these SPAs within SHAPE if you study a subject within Social Sciences, Business or Law. This part of SHAPE may also be known as 'º£½ÇÂÒÂ× Business School'.